Who is Matshita?
The big problem everyone’s been faced with has been, "How can I find the answers I need, when nobody’s ever heard of Matshita?" Simple: Matshita is short for Matsushita Electric Industrial Co Ltd., sometimes known as Matsushita-Kotobuki Electronics Industries Ltd. which is long for Panasonic. Yep, these characters have a Panasonic division, and that’s where the answers are.
Where can I get my drivers already?
Most of you have Matshita CD-ROMs beginning with the letters "CR", which means that Panasonic manufactured your drive and plunked it in an OEM PC like Gateway or Dell, which you subsequently purchased. If your CD-ROM doesn’t have these letters, don’t worry. You’ll still be "in the know" if you follow the instructions below.
Here are your options:
- This link holds the key to unlock your audio CDs and other Matshita issues. Just have your Model number in front of you and download the support you need. Be sure to read the "More Info" if available before proceeding with the download to make sure you’re getting the correct driver.
Get yer Matshita CD-ROM driver right here. (Link updated 19 December 2000)
- Not a fan of direct download? Feel free to get your drivers support the old fashioned way: BBS. Just call (770) 664-1833 transfer away to your heart’s content. The Panasonic BBS supports transfer rates of up to 14,400bps on communications protocol 8, N, 1.
- Wanna talk to someone first? You can email Panasonic with all your questions at panasonic_cdrom@vanstar.com. Be sure to include your CD-ROM’s model number, where and when you purchased it, the configuration of the machine it’s installed in, and a complete description of your problem.
- Don’t have Internet access? Think your modem’s out for revenge? Feel free to contact Panasonic directly by phone. Call 1-800-890-3219 from 8am to 9pm M-F EST or dial them direct if you prefer paying long distance charges at (770) 664-3201. Be sure to have all the information available about your CD-ROM, the PC it’s installed in, and a detailed description of the problem that you’ve been having.
If you choose to use either email or phone, remember to be nice – these technical support guys can make your life a living hell, and by the time they’re done with you you’ll wish you never HAD a CD-ROM. Good luck!
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